FAQ

Ordering

How do I place an order?
Choose the pieces you want, add them to your cart, and follow the checkout steps. You will receive a confirmation email as soon as the order is placed.

Can I change or cancel my order?
If your order has not yet been dispatched, email us as soon as you can and we will do our best to amend or cancel it. Once a parcel has left our facility we cannot recall it, but you can still return it under our 30-day return policy.

Shipping

How much does shipping cost?
Shipping is free on every order within the United States. There is no minimum order value. For more information, visit our shipping policy.

Where do you ship?
We ship within the United States only. We do not currently offer international shipping. For more information, visit our shipping policy.

How long will my order take?
Orders are prepared within 1–2 business days and delivery takes a further 4–8 business days, so most orders arrive within 5–10 business days. Orders placed before 5:00 PM Eastern Time begin processing the same business day.

Who delivers my order?
Deliveries are handled by UPS. For more information, visit our shipping policy.

How do I track my order?
You will receive an email with a tracking number as soon as your order ships. See our Track Order page for details. For more information, visit our shipping policy.

Returns and refunds

What is your return policy?
You have 30 days after receiving your item to request a return. Email us with your order number and we will send you return instructions and the return address. For more information, visit our refund policy.

Return shipping is the customer's responsibility, except for defective, damaged, or incorrect items.

When will I get my refund?
Once your return reaches us it is inspected within 7 business days and the refund is issued to your original payment method. Depending on your bank, it can take a further 3–5 business days to appear on your statement. For more information, visit our refund policy.

Do you offer exchanges?
Yes, we accept exchanges. Email us with your order number and the size or color you would like instead, and we will send you return instructions and reserve the replacement for you. If the exchange is because the item arrived defective, damaged or incorrect, we cover the return shipping. For more information, visit our refund policy.

Do you charge a restocking fee?
No.

Payment

Which payment methods do you accept?
Visa, Mastercard, American Express, Discover, Diners Club, Apple Pay, Google Pay, and US bank transfer or bank wire. See our Payment Policy for details. For more information, visit our payment policy.

Which currency are prices in?
All prices are shown and charged in US dollars (USD).

Is it safe to pay on your site?
Yes. Payments are processed over an encrypted connection by established payment providers, and we do not store your card details. For more information, visit our payment policy.

Still need help?

Business Details

Store Name: Daniela Boutique
Company Name: YSNK LLC
Company No.: 37-2240600
Business Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA
Email: info@danielaboutique.com
Phone: +1 463 348 2118
Support Hours: Monday To Friday, 9:00 AM To 5:00 PM (ET)
We aim to respond in 24 to 48 hours, Monday through Friday.